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Everything you need to know about Bio-Well Concierge Wellness services, booking, and what to expect.

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IV (intravenous) therapy delivers fluids, vitamins, minerals, and nutrients directly into your bloodstream through a small catheter inserted into a vein. Because it bypasses the digestive system, your body absorbs close to 100% of the nutrients — significantly more than oral supplementation. Sessions typically last 30–60 minutes, during which you simply relax.

Most clients experience only a small pinch when the needle is initially inserted. Once the catheter is in place, the IV itself is not painful. Our Registered Nurse is trained to make the insertion as comfortable as possible. If at any point you feel discomfort, you will be attended to immediately.

Sessions typically range from 30 to 60 minutes depending on the specific drip selected. Our nurse will give you an estimated time when you book. You can relax, watch TV, read, or work during your session.

Frequency depends on your individual wellness goals and health status. Some clients benefit from weekly sessions while others come monthly for maintenance. During your intake, our nurse will discuss your goals and recommend an appropriate schedule for your needs.

We are a fully mobile service and provide care throughout Nassau, New Providence, Bahamas. We come to your home, hotel room, vacation rental, office, or yacht — wherever is most comfortable and convenient for you.

You can book online through our booking page at any time. Simply select your desired service, choose a date and time, and complete the intake form. You can also reach us directly on WhatsApp at (242) 423-3875 and our team will assist you in scheduling.

We are available Monday through Sunday by appointment. We understand that wellness needs don't follow a 9-to-5 schedule, so we strive to offer flexible appointment times. Contact us to discuss availability for early morning or evening appointments.

We recommend being well hydrated before your IV session, eating a light snack beforehand, and wearing comfortable clothing with easy access to your arm. Have a list of any current medications ready for your nurse to review. No other special preparation is typically required.

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Yes. When administered by a licensed healthcare professional using sterile technique and appropriate protocols, IV therapy is considered safe for most healthy adults. At Bio-Well, all services are provided by a Registered Nurse under Medical Director oversight and established clinical protocols. A brief wellness screening is completed before your first session to confirm suitability.

All services are personally administered by Arnesha Frazer-Beckles, BSN, RN — a Registered Nurse and founder of Bio-Well Concierge Wellness. Arnesha is a University of The Bahamas graduate and is CPR and BLS certified. All clinical services operate under Medical Director oversight.

Yes, certain medical conditions may make IV therapy unsuitable. During your intake, our nurse will conduct a brief health screening to assess your suitability for service. If you have existing heart, kidney, or liver conditions, or are pregnant, please disclose this information during booking. Your nurse will advise you on the most appropriate service for your individual health status.

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